Pet Upchar (petupchar.com) is an online pet care store operated from Kolkata, West Bengal. We source and prepare a wide range of pet products from grooming essentials to feeding accessories, toys, walk gear and everyday care items so that every order reaches you safely and in proper condition.
From product selection and sourcing to packaging and dispatch, we take an active role in making sure your pet gets exactly what they need, on time. We understand that when you shop for your pet online, you want more than just good products you also want reliable delivery, proper packaging, easy customer support, clear refund and replacement policies, reasonable shipping charges and a smooth shopping experience. At Pet Upchar, we continuously work toward providing all of these things.
What We Sell
Our collection is designed to cover the everyday needs of dogs and cats alike. Our product categories include:
Dogs
Everyday essentials for dogs harnesses, bowls, treats and more, picked for comfort and durability.
Cats
Toys, grooming tools and everyday accessories designed to keep your cat happy and active.
Grooming & Hair Care
Brushes, shampoos and grooming kits to keep your pet clean, comfortable and healthy.
Smart Feeding
Bowls, feeders and feeding accessories built for a healthier daily routine.
Toys & Enrichment
Interactive toys and enrichment products that keep your pet active and engaged.
Walk & Safety
Leashes, harnesses and safety gear for confident, comfortable walks.
Our Sourcing & Packaging
At Pet Upchar, we take care in selecting and sourcing our products. After products reach our facility, orders are prepared and packaged by our team before being handed over to our shipping partners.
Our packaging process is designed to help protect products during transportation and reduce the possibility of damage during delivery. We work with trusted logistics and shipping partners across India through our shipping platform, so the right courier is selected depending on your delivery location and the product being shipped.
Delivery & Payments
Razorpay & COD
Pay securely online through Razorpay, one of India's most trusted payment gateways, or choose Cash on Delivery (COD) at checkout.
Applies on select items
Most orders ship free. A small delivery charge may apply on select lower-priced items (typically under ₹200) to help cover shipping costs the exact amount, if any, is always shown clearly at checkout before you pay.
Our Customer Support
We believe customer support is an important part of online shopping. If you have questions, our team is here to help:
support@petupchar.com
Phone
+91 84335 49281
Store Address
F85W+Q8R, Dinesh Pally, Chakda Mauza, Kolkata, West Bengal 700093
Our Commitment
Our commitment is to build Pet Upchar as a dependable pet care destination where customers can shop with confidence. Every order is backed by a 7-day refund policy and a 3-day replacement policy for products that arrive defective or damaged. We continuously work on improving our product collection, packaging, delivery experience and customer service.
